Shipping Policy
Your Art’s Journey, Done Right.
HOW YOUR ART TRAVELS
Delivering Art With Intention
From our hands to your walls — safely, intentionally, and wrapped in love.
At Nicole McNamara Art, every print is created just for you — made to order, never mass-produced, and shipped with meticulous care through our fine-art print partner, Pictorem in Montreal.
We believe meaningful, luxury art should be accessible — and that includes a shipping experience that feels personal, respectful, and seamless. Your artwork should arrive just as beautifully as the moment it was painted.
Your art’s journey matters just as much as the moment you bring it home.
FREE STANDARD SHIPPING
Shipping Within the Continental U.S. & Canada
Premium art, delivered at no extra cost.
We offer free standard shipping on all print orders within the continental United States and Canada.
Processing Time
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Each print is made to order, typically within 5-7 business days.
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You’ll receive an email with tracking information the moment your order ships.
Delivery Time
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Most orders arrive within 5–10 business days after shipping.
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Remote or rural addresses may require additional time.
Carriers
We ship through trusted carriers such as FedEx, UPS, and Canada Post.
We believe meaningful, luxury art should be accessible — and that includes making it right when something goes sideways.
BUILT TO LAST A LIFETIME
Packaging & Production
Every step is designed to protect your art’s soul.
Packaging
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Ready-to-Hang Canvases: Packed in double-layered boxes with reinforced corners and protective wrap.
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Rolled Canvases: Shipped in a thick, professional-grade mailing tube with protective layering.
Production
Each piece is produced using:
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Giclée pigment printing
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410gsm archival cotton canvas
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Fade-resistant inks
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Semi-gloss varnish for depth and longevity
Your print is crafted with care at the moment you choose it — never pulled from old stock, because your art deserves freshness, intention, and soul.
Because how it’s made matters. Your canvas is built to look luminous for decades.
WORLDWIDE, WITH CARE
International Shipping
Because art is universal — and so are the stories we tell.
We offer worldwide shipping. Due to the size and fragility of stretched canvases, all international orders (outside the U.S. & Canada) are shipped rolled and unmounted.
What You’ll Receive
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Your canvas will arrive rolled and securely packaged in a sturdy mailing tube.
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Each print includes 1.75" of unprinted canvas on all sides (3.5" total) to allow for professional stretching at your local frame shop.
Estimated Delivery
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International transit times vary, typically 10–21 business days.
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Tracking is included for most locations.
Customs & Duties
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Import taxes, customs fees, or duties are the responsibility of the buyer.
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We cannot mark packages as gifts or adjust declared values.
International Quote
For a tailored estimate, please email us at info@nicolemcnamaraart.com.
We believe meaningful, luxury art should be accessible — and that includes making it right when something goes sideways.
IF SOMETHING GOES WRONG
Shipping Issues or Damages
If it’s not perfect, we make it right.
We want your art to arrive in flawless condition. If your print arrives damaged, incorrect, or compromised in any way, please notify us within 30 days of delivery and we’ll take care of it quickly.
To help us resolve the issue as smoothly as possible, please include photos of:
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the outer packaging
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the protective wrap/tubing
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the artwork itself
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any visible damage
To review what’s covered and how refunds work, you can read our full Refund & Return Policy.
Your art should arrive beautifully — and if it doesn’t, we’re already on your side.
NEED HELP? WE'RE HERE
Contact Us
Questions, custom requests, or something special in mind?
Email us anytime: info@nicolemcnamaraart.com
Real humans. Real help. Real care.
YOUR SPACE DESERVES BEAUTY
Ready to Bring One Home?
Whether you're building a sanctuary, refreshing a room, or gifting a story that says the thing you’ve been feeling—your next favorite piece is waiting for you.
Explore our full collection and find the one that feels like it was painted just for you.
Shop All Prints →
Browse Our Collections →
Real humans. Real help. Real care.
