Real answers. Real talk. No corporate fluff—just clarity.
Frequently Asked Questions
Got Questions? We’ve Got You.
Because buying art (and hanging it) shouldn’t feel confusing.
Whether you’re wondering how our prints are made, how long shipping takes, or what “ready-to-hang” really means — this page is your go-to guide.
We believe in transparency, craftsmanship, and making sure every detail feels easy, not overwhelming.
If you don’t see your question here, reach out. We’ll answer personally — no bots, no scripts, just real humans who love art as much as you do.
Still can’t find what you’re looking for? Contact us here — we’ll make it easy.
Can I order sizes other than the ones specified?
Yes, fine art prints on canvas are available in various sizes along with wall murals. If wanting to place a special order, please contact us and provide the dimensions you are seeking and location to be shipped to. We will then be able to provide you a quote for a special order.
Where do you ship to?
We ship our ready to hang, stretched, gallery wrapped prints to the Continental USA and Canada. No need for framing. Read about our shipping policy HERE.
Worldwide-due to shipping restraints prints sold outside of the Continental USA and Canada are shipped rolled and have a free 1.75 inch extra unprinted canvas on each side (3.5 on width and height) if you want to stretch your canvas. Your print will be rolled and shipped in a tube for exceptional protection.
How do you send your artwork to me?
For all orders in the Continental USA and Canada, your print will be mounted, gallery wrapped, and ready to hang. This includes free ground shipping.
We ship our mounted gallery wrapped prints via AIR Express to Hawaii, Alaska and Puerto Rico. Cost is variable based on the size of the package. Submit shipping requests for Hawaii, Alaska and Puerto Rico HERE.
For outside the USA and Canada, canvas prints are only available to be shipped rolled and will be packaged in a tube. Current worldwide shipping rate is $72.00 USD and subject to change. Submit requests for worldwide pricing and lead times HERE.
Express shipping available and based on canvas size. Submit requests for express shipping HERE to receive pricing and lead times.
When will I receive my order?
All prints are made to order, so please allow 4-6 business days to produce your order, and another 4-6 business days for shipping.
Can I track my shipment?
Yes, once your print leaves production and is ready to be shipped, we will email you tracking information. Please anticipate a 4-6 business day production lead time.
Do you sell framed prints?
Not at this moment.
What canvas and finish does the print come in? Can I choose any of these?
Our canvas is designed to meet art galleries' and museum's longevity requirements and ensure consistency of shades for up to 200 years old. The printing process is Giclee with Pigment Ink on a Premium Fine Art Matte Canvas 410g/m2.
Prints sold outside of the Continental USA and Canada are shipped rolled and have a free 1.75 inch extra unprinted canvas on each side (3.5 on width and height) if you want to stretch your canvas.
All prints are varnished with a semi-gloss for protection and to highlight the color rich contrasts.
If you have a special request for different options, please email us.
How do you send gift cards? Can I get a hard copy or only electronically?
Our eGift cards are digital and will be emailed to you with a digital code. Give the gift of creativity with a gift card HERE.
What are the most popular print sizes?
The most popular print sizes are 8" x 10", 11" x 14", 16" x 20". For bolder statement pieces, 18" x 24" and 24" x 36" are common. Print size is a personal choice based product availability, the space it will be homed in, and the feeling of what you would like to convey with your artwork.
Do you sell your originals, do commissions or custom paintings?
Currently, we only sell fine art prints of Nicole's originals. She has found that her best works are when she can freely explore ideas and truly immerse herself into the tactile experience of painting without expectation. In some cases, a project or work can be done for a customer if discussed and potential outcomes are mutually agreed upon beforehand.